[rant] why does the WSJ Online require me to call in, and do that whole "VRU/wait on hold/read my credit card/security question/verify email address/verify home address" etc., just to pay them money? Does it really matter if I'm paying the bill or Charlie Manson is paying?? they must not live in the same world as the other vendors who of all calculated that the average customer service call costs them $10+....a typical invoice form would work fine online and save them money too...[/rant]


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