Wednesday, January 26, 2005

Ahh..everybody's favorite smart phone, the Treo.What an odessy that's been. Where to begin...hmmm....



I'm using the Verzion version. When I activated the phone, the CSR told me to "take the battery out". I had to explain to him that the Treo 600's battery does not come off - but I got him the ESN (it's written on the back). I configured Intellisync (it blows...if you read no further, remember that) to work with an exchange server and IMAPing into a linux server that has my other mail boxes. So far so good.

Well, without adding lots of needless prose, here's the track record over the last few months:

- the sync program continues to replicate pseudo-random contacts and calendar events. I've read and posted to various message boards on this issue. everybody seems to have this problem, and while you can elimiante it temporarily, it will return.

- my first bill was $4,300. That's about $4,000 too high (I've got a family plan wth 5 phones, including an EV-DO data card and 2400 MOU) with unlimited service and my total bill is about $300. Well, it turns out that whenever a 1X call is up (almost always) I'm on the clock. I think my first month's MOU total was something like 22,000. They took off $4000 later, and now I've got a unlimited data plan for the Treo too.

- the Treo is big. I'd gladly pay $20/month to have an extra, smaller, phone. I'm using my old LG6000 phone and forwarding the calls when I'm, for instance, on a bike ride. I don't really need the email capability from the treo, and i've used a BREW app from mapblast that has all I need other than basic telephony while on the road.

- 2 hours of talk time comes too fast...well...maybe it's a bit longer than that. I'm guilty of not optimizing the operation for maximum talk time yet. But without a swapable battery...it sucks.

- The phone frequently (>1/week) freezes and requires I reset it.

- The wonderful "freeze" problem happens when there are network problems, and often when there is a call coming in. A call you cannot answer nor stop from riniging (well, you could slide the top "buzz" button on) by hitting the "cancel" key as the screen is also frozen.

I'm hoping that the Good technology helps. Along with Above All software, their's is supposed to be the best.