Malloc error - Samsung A890

In the continuing saga of the curse of the early adopter, I've been once again stung with a recurring problem: my Samsung a890 freezes about 20% of the time I receive a call. to be clear, the phone rings, and when I hit "send" to answer, it locks up. totally. blue screen of death...ON MY PHONE! How annoying is that?

So, naturally I call Verizon and they tell me...drumm roll..."...gee, never heard of that problem before...you need to bring it in to the store..."

....AAAGGGHHHH.... I need to go to the Verizon store! Is there a more delightfull experience than sitting, I mean standing, in a Disneylandian wait line at the Verizon store to get something fixed that's Samsung's fault in the first place? I've got a better idea. How about the ship me a new phone set up as I've customized it with a return envelope like amazon would do? It would be simple enough to store my settings and address book information on the network side (since we dont' have SIM cards for that purpose). this would also make phone changes simpler.